Data Deletion
Data Deletion for Plantry
The first version of this app does not require user account creation. This is a data deletion instruction page, not an account deletion page.
In-App Deletion
Use Settings → Privacy → Delete my data. This deletes the data held on your device and asks the backend to delete the data linked to your current app installation and recent planning requests.
Contact For Deletion Help
You may also contact privacy@oryen.app or support@oryen.app. Because the app has no user accounts, we may ask for information that helps us locate the relevant data.
Data Intended To Be Deleted
- the profile, preferences, pantry data, generated plans, privacy choices, and history stored on your device;
- the data held by our backend for your recent planning requests, including the preferences sent to generate a plan and the generated results, while your app is still able to identify those requests.
Generic ingredient and nutrition lookup data, which is not specific to you, is not user data and is not removed by this process.
Data That May Not Be Deleted Immediately
- technical logs and security records;
- payment, tax, accounting, refund, app-store entitlement, or fraud-prevention records for paid services through the Apple App Store or Google Play;
- data that must be retained for legal reasons;
- backend data for a planning request that your current device can no longer identify (for example after the app data was cleared or the app was reinstalled). This data is in any case automatically deleted a short time after the request — typically within a few days.
Processing Time
In-app deletion is intended to start immediately after you confirm it. Automatic backend deletion is controlled by our hosting provider and may not happen at the exact expiry moment.
Related Pages
Read the Privacy Policy or contact Oryen.